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Help Reliant stand out in a highly competitive and widely undifferentiated energy market.
Looking at the brand’s digital landscape, mobile offered the best way to connect with and support customers.
We worked closely with Reliant’s IT department to develop an app structure that made it easy for customers to understand and control their energy use. The new app allows them to view energy use, access account info—and we were even able to simplify the bill-paying process down to two easy steps.
Shocking Customers with Simplicity