Modern Loyalty | T3

A Modern Approach to Restaurant Loyalty

Loyalty programs are everywhere, but fewer and fewer people are actually using them. That’s because until now, restaurant brands have focused either on rewards or customer service, but not both. That’s a mistake.

Modern Loyalty

Focus on the Customer, Then the Rewards

To realize the full business potential of customer allegiance, brands need to take a holistic view of loyalty. The customer experience comes first. Then comes a flexible, omni-channel tech platform that is inexpensive and quick to market. This combination of thinking, architecture, and execution is our modern approach to loyalty.

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Restaurant Loyalty is Broken

%

of millennials feel loyalty programs are trustworthy

%

of millennials quit restaurant loyalty programs because rewards “aren’t valuable”

%

of millennials want to use their mobile devices to take advantage of loyalty programs

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